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House Rules for Guests

The standard check-in time is 3:00pm, and the standard check-out time is 12:00am.

Guests should respect "no smoking" rules and should ask if they’re unsure about the limitations. This includes the use of tobacco, cannabis, e-cigarettes, etc. Guests are responsible for compliance with applicable laws.

Pets are not allowed.

Guests should respect designated quiet hours and should not disturb the surrounding community with a disruptive level of noise (loud music, shouting, slamming doors, etc.).

Guests should put their trash in designated trash receptacles and be mindful of excessive amounts of trash.

Where guests cause damage that is beyond normal wear and tear, we expect guests to inform us of the damage as soon as possible and work with the host to find a reasonable solution. Guests are expected to pay reasonable requests for reimbursement if they’re responsible for damage, missing items, or unexpected cleaning costs.

Guests should not participate in film or photography that is intended for commercial use or profit, without documented permission from us.

Booking

You can always view your booking details and status online by signing in and selecting "My bookings" from the account menu. If you don't know your sign in details, you can follow the "My bookings" link in your confirmation email.

NON REFUNDABLE
If you cancel, modify the booking, or do not show up, the fee will be the total price of the reservation.

Kindly call or message us if you wish to alter the dates of your stay.

In most cases, you will receive an email along with the booking details within 30 minutes of booking. If you still haven't received it after that time, please check your junk mail and/or spam filters.

Kindly call or message us if you wish to make a special request for your stay.

Trusted by happy customers

Revitalize your stay in comfort

Revivify your stay in comfort with homestays, offering personalized experiences and exceptional hospitality.

LOGO-Santorini-Hideaway

Experience the tranquility of homestay, where expansive rooms and professional hospitality guarantee a serene, relaxing stay.

Phone: +6010-2009262
Email: santorinihideaway@gmail.com

Things to know

Check-in: 3:00 PM – 12:00 AM
Checkout before 12:00 PM

Address: Parking Lot & Reception
Hala Tambun Permai, Taman Tambun Permai, 31400 Ipoh.

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